We at 912 know and appreciate the difficulties and challenges faced by foreigners living in Japan, and understand just how difficult navigating Japanese websites can be. As such we are happy to offer you service in English. After you have had a chance to peruse our site, simply send us an email letting us know what shoes you would like, what size you need, and the address you would like them shipped to, and we can promptly send them out to you.

 

 

No credit card or paypal?

No problem! If it is preferable, just let us know, and we can have them sent to you C.O.D (Cash on Delivery). Are the shoes a secret gift for someone special? Also, no problem. All our shoes are shipped discreetly in non-descript packaging, so no one but you will know the contents of your purchase.

 

Don’t waste your time going from store to store trying to find the size you need. Come to us, and get all the stylish, beautiful and elegant large-sized women’s shoes you need right from the comfort of your own home. We are here for you when you need us.   
 




 

How can I make an order in English?

Simple! After you have checked out our website, and found the shoes you’d like to have, just send us an email at shop@912shop.net and let us know what shoes you’d like, the size you need, and your shipping address and we can send them out to you. 

 

How do Japanese shoe sizes convert to American, British or Europe sizes?

Here is the women’s size conversion table.



How long will it take to get my shoes?

As long as we have them in stock, we can get them to you in 3-7days.
 

Do I need a credit card or paypal to make a purchase?

Not at all. As 912shop deliveries are made C.O.D. you can pay in whatever manner you like when your shoes arrive. If you do not have a credit card that works in Japan, cash is also perfectly acceptable. You can also make your payment through paypal at oxmariox@hotmail.com

 

What if I want my shoes delivered discreetly?

Not a problem. 912shop delivers ALL of its shoes in discreet, non-descript packaging, so no one will know the contents of your package but you.

 

What is your return policy?

Unfortunately due to the nature of how our business operates, it is difficult for us to accept returns based on incorrect sizing. If you are unsure of the size, please refer to the conversion chart to be sure before making an order. Outside of size however, if there is a problem with the shoe’s construction it can be returned and/or exchanged for another pair of equal or less value, provided you contact us at shop@912.shop-pro.jp within 3days of the product’s arrival.

 

When making the return, it must also be done in the original packaging with the shoes unworn and in the same condition as they were shipped. To ensure this, please try them on with pantyhose the first time.

 

Can I pay with a credit card or paypal if I want to?

Paypal payments are no problem. Just pay us through oxmariox@hotmail.com If you have a credit card that works in Japan (JCB,VISA,MasterCard,Diners Club International,American Express, etc, Please check the picture below ) please pay it when the product arrives. 



 

Is shipping free?

 

Yes. The shipping is free anywhere in Japan.

Email example

Name:

Address:

Postal Code:

Phone Number:

Shoe Code* :

Desired Shoe Size:

 

* To see the shoe code, click on the image of your shoe of choice. It is the first thing listed under Item Detail on the right. 

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About the owner

Mari

日本在住の外国人向けポータルサイト、ガイジンポットに当店の記事が載りました。 http://blog.gaijinpot.com/912-shoes-fit/ Recently we were featured in an article in Gaijin Pot Please check it out! ツイッターやっています→ https://twitter.com/912shop 

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